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Billing Details

You are able to enter and update various billing details from the Billing Preferences page, by going to the Profile icon ( ) > Billing > Billing Preferences. These details include selecting who receives billing emails, and the information displayed on your invoices. If you have multiple companies on your account, you can also choose to have separate invoices sent for each of them.

Billing Emails

By default, all full access users will receive billing emails. You can, however, deselect any addresses for users who should not receive these emails. You can also enter additional billing emails to which invoices, statements, etc. will be sent.

Example – Additional billing emails

If you have three payroll administrators, they will all receive billing emails by default. Let's say you want only your company’s billing department to receive such emails. In that case, you can simply deselect all of the administrators’ email addresses, and enter the billing department’s address in the Additional billing emails field.

Invoice Information

By default, invoices will be addressed to the company/companies present in your account. You can change this by entering a billing name in the Name of company to invoice field.

Individual invoices

The above option is applicable only if one invoice is sent for all companies under the account as billing works on a per-client-group basis. If each/any of the companies on your account need to be invoiced individually, they will need to be transferred to their own account. Please contact us for assistance with this.

Separate Invoices for Multiple Companies

You can opt to have a separate invoice sent for each of the companies in your profile by ticking the Issue a different invoice for each company box. These invoices will all be sent to the billing email(s) specified.

This option is currently available only for clients on the monthly billing model. Additionally, as mentioned above, if each client needs to receive their own invoice directly, they would need to be moved to an entirely separate account.