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This policy should be read in conjunction with SimplePay’s Terms of Service, Security Statement and PDPA Page.

SimplePay is committed to protecting the privacy of your business and employees, whilst also developing technology that gives you the most powerful and safe online experience. Our privacy policy has been created by combining the most stringent rules from the regions in which we operate. Therefore, all data handling and storage is done in full compliance with, and often in excess of the requirements laid out in the PDPA

We are committed to helping you uphold your own and your employees’ rights over their personal information, whilst also making your obligations in meeting the requirements under data protection legislation as simple as possible.

Guiding Principles

Our commitment to protecting privacy is guided by our information security principles. These are as follows:

Processing Limitation – we will only process the data you have provided to us, for the purpose which it was shared.

Accuracy – We will endeavour to make it as easy as possible for you to keep your information up to date.

Data Minimisation – If information you shared with us is no longer necessary to fulfil our contractual obligations, we shall ensure that any data which isn’t erased is in a non-identifiable form.

Openness – We pride ourselves in exceptional customer service, helping make your life easier, whilst also guarding your interests. Therefore, should you require further explanation on a subject, we will happily clarify our role and involvement with you.

Consent – If for any reason we should need to undertake further processing of information provided by you, we shall not do so without your consent, unless legally obliged.

Confidentiality – Fundamentally, we want to give you peace of mind, so that you can share information with SimplePay with confidence! This will mean you can focus on the excellent service we provide.

Collection of Personal Information

You, the employer, collect personal information from your employees and provide this information to SimplePay, so that we can assist you with your payroll obligations. It is therefore presumed that in providing this information to SimplePay, you are authorised to do so.

Some of the personal information required is personally identifiable, such as an email address, name, home or work address or telephone number. Other non-identifiable information is also provided, such as anonymous demographic information, which is not unique, such as a person’s ZIP code, age, gender, preferences, interests and favourites.

Information about your computer hardware and software is automatically collected by SimplePay; this information can include: your IP address, browser type, domain names, access times and referring website addresses. SimplePay uses this information for the operation of the System, to maintain quality of the System, and to provide general statistics regarding use of the System.